Privacy Policy
Statement concerning protection of personal data with respect to www.alteq.nl
Products with the Alteq trademark are sold by Kiela Metaalwarenfabriek B.V. Kiela Metaalwarenfabriek B.V. values the protection of your personal data. This statement is to inform you what personal data is gathered with the use of our website, www.alteq.nl, and how it is processed, used and protected.
1. Scope
1.1
The www.alteq.nl website is offered for use by Kiela Beheer B.V., Groendijck 15, 3465 JB Driebruggen, The Netherlands (hereinafter “Kiela’). Kiela is the controller in the meaning of Article 4 of the General Data Protection Regulation of the EU (GDPR).
1.2
We protect your personal data. Personal data includes notifications about personal or business relations of a specific natural person or a natural person yet to be specified. In that respect, this includes, for example, your name, postal address, e-mail or telephone number as well as usage data, such as your IP address. Personal data is gathered, processed and used in accordance with statutory provisions.
2. Automated gathering and processing of data by the browser
2.1
As with every website, our server automatically gathers and temporarily saves the following data in the server log files that are sent by the browser if you have not deactivated this function:
– IP address of the requesting computer
– data query by the client
– the http response code
– the quantity of data sent
– the website from which you visit us (referrer URL)
– date and time of the server query
– type, version and language of the browser
– operating system used by the requesting computer
There is no personal evaluation of the server log files. At no time is the provider able to connect this data to specific persons. This data is not compiled with other data sources.
2.2
We use Google Analytics, a web analysis service provided by Google Inc. (‘Google’), on our website. Google Analytics uses cookies or text files that are stored on your computer, thus enabling an analysis of your use of the website. This means that, for example, information is gathered about the operating system, the browser, your IP address, the website you had previously called up (referrer URL) and the date and time of your visit to our website. The information generated by the cookies about your use of this website are generally sent on to a Google server in America and stored there. If, however, you have activated the IP anonymisation on this website, your IP address will be saved in an abbreviated form by Google within the Member States of the European Union or in other countries that are members of the European Economic Area with respect to the Agreement about the European Economic Area. Only in exceptional cases is the full IP address sent to a Google server in the USA and abbreviated there. As commissioned by the provider of this website, Google uses this information to analyse your use of the website to draw up reports about the activities on this website and to provide other services related to the use of the website and the Internet to the provider of the website. The IP address sent by the browser within the framework of Google Analytics is not combined with other Google data.
It is possible to prevent the installation of cookies via a setting to this effect in your browser, but we would like to point out that this may mean that you will not be able to make full use of all of the functions of this website. You can also prevent Google from gathering and processing the data generated by the cookies and the data related to your use of the website (incl. your IP address) by downloading and installing the browser plug-in available under the following link. http://tools.google.com
We use Google Analytics to analyse the use of our website and to be able to improve it frequently. With the aid of the resulting statistics, we can improve our offer and make it more interesting for you as a user. Insofar as Google sends personal data to the USA in exceptional cases, Google is subject to the EU-US Privacy Shield. The legal basis for the use of Google Analytics is Article 6 paragraph 1 sub 1 f of the GDPR.
2.3
Re-targeting: To this end, our websites use re-targeting technologies. We use these technologies to make our Internet offer more interesting for you. This technique allows us to address Internet users who have already shown interest in our shop and our products through advertisements on the websites of our partners. We are convinced that the presentation of personalised interest-based advertising is, as a rule, more interesting for the Internet user than advertising that does not relate to such. The presentation of these means of advertising on our partners’ websites is based on cookie technology and an analysis of the previous behaviour of the user. This form of advertising is fully pseudonymised and no user profiles are connected to your personal data for this. By using our website, you agree to the application of cookies and the gathering, storage and use of usage data. Moreover, after your session has been terminated, your data is stored in the cookies and called up again if, for example, you visit the website again. You may revoke this consent at any time, with effect for the future, by refusing cookies in your browser settings. The legal basis for the use of the re-targeting technology is Article 6 paragraph 1 sub 1 f of the GDPR.
2.4
Google’s DoubleClick is a service provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (‘Google’). Google’s DoubleClick uses cookies to present you with relevant advertising. A pseudonym identification number (ID) is assigned to your browser to check which advertisements were reproduced in your browser and which were called up. The cookies do not contain any personal data. The use of the DoubleClick cookies allows Google and its partner Internet pages to switch advertisements based on previous visits to our or other websites. The information generated by the cookies about the use of this website is generally sent on to a Google server in the USA and stored there. A data transfer by Google to third parties only takes place on the basis of legal regulations or within the framework of the processing of the order. At no time will Google link your data to other data that has been gathered by Google. By using our website, you acknowledge that you agree to Google processing data that it has gathered about you in the manner described above and for the purpose specified. It is possible to prevent the installation of cookies via a setting to this effect in your browser, but we would like to point out that this may mean that you will not be able to make full use of all of the functions of this website. Moreover, you can prevent Google from gathering and processing data generated by the cookies and the data related to your use of the website by downloading and installing the browser plug-in available under the following link: Link under the point DoubleClick deactivation expansion. Alternatively, you can deactivate the DoubleClick cookies on the Digital Advertising Alliance page via the Link below. The legal basis for the use of your data is Article 6 paragraph 1 sub 1 f of the GDPR. For more details about Google’s DoubleClick, we refer you to https://www.google.de/doubleclick and http://support.google.com/adsense.
2.5
Google Forms: We use Google’s service Google Forms to conduct surveys or for online forms. Google Forms makes it possible to design and evaluate surveys and online forms. In addition to the personal data that you complete in the relevant form, information about your operating system, browser, date and time of your visit, referrer URL and your IP address is registered. Your personal data is processed by Google on our behalf. The legal basis for Google processing data is Article 28 of the GDPR.
Regular processing is done in the Member States of the European Union or in other countries that are party to the Agreement concerning the European Economic Area. If, in the framework of the processing of orders, personal data is passed on to the USA, the contract shall contain standard clauses to which we and Google have agreed. Additionally, Google has registered with the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
Information from the third-party provider: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, fax: +353 (1) 436 1001. Privacy policy: http://www.google.de/intl/de/policies/privacy
3. Gathering and processing of data provided voluntarily
3.1
If you provide us with personal data by e-mail, whether in our online shop or via the contact form on our website, this is generally done voluntarily. This data is used for the development of the contractual relationship, for the processing of your requests and/or your orders, for our marketing and opinion polls and for our advertising by post. For our advertising by e-mail, your data is only used if you have given us consent to do so. We delete the data gathered in connection with this as soon as storage is no longer required. If statutory archiving applies, our processing is limited. The legal basis is Article 6 paragraph 1 sub 1 b of the GDPR or Article 6 paragraph 1 sub 1 f of the GDPR.
3.2
If you register on our online shop and create a customer profile, the account information you enter (primarily, your name, invoice and delivery address, telephone number, payment information and e-mail address) is stored so that you need not enter your data with every order. You may update or remove your profile at any time. The legal basis for this is Article 6 paragraph 1 sub 1 b of the GDPR.
3.3
If you wish to subscribe to our newsletter, you must provide a valid e-mail address and your country of birth and confirm the statement of agreement below (legal basis: Article 6 paragraph 1 sub 1 a of the GDPR):
“I agree that Kiela Beheer B.V. and other companies process the data I provide and use it to inform me via an e-mail newsletter about products and about current special offers and events of the Kiela businesses.
I can revoke this consent at any time by writing to Kiela Beheer B.V., Groendijck 15, 3465 JB Driebruggen, the Netherlands, or sending an e-mail to info@kiela.nl. In that case, the data I have provided will be deleted by all Kiela businesses and will no longer be used to send the newsletter.”
3.4
Personal data that has been provided to us via our website will only be stored until the objective for which it has been provided to us has been achieved. Once the transaction has been settled completely, your data will be blocked for further use and, unless you have given explicit consent, it will be erased when the time limits as prescribed by fiscal and commercial law expire. If mandatory commercial and tax archiving periods must be observed, the storage period of certain data may be up to ten years.
4. Transmission to third parties
4.1
In principle, if you have shared personal data with us, this is not shared with third parties. They are only transmitted
– within the framework of consent you have given.
– within the framework of processing your requests, your orders and the use of our services, to subagents charged with this task to whom we have transmitted this data earmarked for the execution of this order.
– within the framework of processing an order in accordance with the statutory provisions related to service providers.
– within the framework of fulfilling legal obligations to the authorised agencies.
- Cookies
5.1
In order to acquire insight into that which pleases you and to be able to match our offer optimally with your individual needs, we use cookies on the www.alteq.nl website. Cookies are small text files that are stored on your computer or your mobile device and called up when you visit at a later date. The cookies do not contain any personal data. This data is not compiled with other data sources.
5.2
Cookies do not cause any damage to your computer or mobile device and do not contain viruses. If you do not wish to have any cookies stored on your computer, it is possible to change the settings in your browser such that either storage of cookies is not possible or explicit consent must be given. You must remember that these changes may need to be set for each browser that you wish to use for calling up this website and that you may not be able to make full use of all of the functions of this website without the use of cookies.
- Your rights
6.1
It is possible, without stating a reason why, to request information from us at no expense regarding data we have saved about you and about its origin, as well as about the receiver or receiving groups to whom this data is transmitted and the objective of the storage.
6.2
Moreover, according to statutory provisions, you are entitled to the correction, blockage and deletion of your personal data. If you have given consent for the use of data, you may revoke this consent at any time without providing a reason for this. If the processing of your data takes place on the basis of legitimate interests in accordance with Article 6 paragraph 1 sub 1 f of the GDPR, according to Article 21 of the GDPR, you are entitled to object. You are also entitled to the right to data portability. You are also entitled to register a notice of objection with a data protection inspectorate with respect to us processing your personal data.
6.3
We kindly request that you send your information needs, requests, revocations regarding the data processing as well as other requests to Kiela Beheer B.V., Groendijck 15, 3465 JB Driebruggen, The Netherlands, or to the e-mail address info@kiela.nl.
6.4
For all queries in connection with the data protection, it is also possible to contact our delegate for data protection, Evelien Kiela, or send an e-mail to info@kiela.nl.